1. Scope of services and metrics

The agreement includes stand-alone licenses for Anycloud Backup for Entra ID (ACBE).

Each license provides:

• 1 licensed Entra user
• Unlimited unlicensed Entra members (subject to fair usage)

2. Licensing models

Commit: 1-year or 3-year commitment at a lower unit price. Overage is charged if usage exceeds committed licenses. Billed annually in advance; overages billed monthly in arrears.

3. License measurement

License usage is determined by:

• The total number of licensed Entra members within the Microsoft tenant

4. Fair use

Each license includes unlimited unlicensed members. However, Anycloud reserves the right to bill additional licenses if the number of unlicensed members exceed 500% (5 times) of the total licensed members. For each 10 unlicensed members beyond fair-usage 1 additional license is added to the license measurement.

Unlimited Storage and Fair Usage Definition
Anycloud provides unlimited cloud storage as part of the Backup for Entra ID subscription per user (seat). Unlimited means there are no fixed limits for normal business usage. To ensure service stability and performance across all customers, a Fair Usage principle applies.

Normal usage is defined as consumption reasonably aligned with standard Microsoft Entra ID usage patterns. Customers whose total usage deviates significantly from these patterns may be subject to review.
Attempting to back up large amounts of shared identity or configuration data while licensing only a small fraction of users may be considered outside Fair Usage.

Monitoring and Notification
Anycloud continuously monitors usage to maintain service quality. If a customer’s usage significantly exceeds typical patterns, the customer will be notified in advance. Anycloud will work together with the customer to explore solutions, which may include:

• Data optimization (e.g. adjusting retention policies)

• Purchasing additional licenses

• Agreeing on reasonable overage adjustments

Handling of Overconsumption
If a customer persistently and excessively exceeds Fair Usage despite prior communication, Anycloud reserves the right to:

• Charge an additional fee based on excess storage consumed, or

• Restrict access to additional backup capacity

Such measures will only be taken after prior notification and an opportunity to address the situation.

Right to Modify
Anycloud reserves the right to update or modify this Fair Usage Policy at any time. Any changes will be communicated in advance and will not retroactively affect customers who are compliant at the time of notification.

Conclusion
Anycloud is committed to delivering a truly unlimited backup experience for the vast majority of customers. This Policy ensures that unlimited storage remains sustainable and equitable for all users. Customers using the service under normal circumstances will not be affected.